AasPass Privacy Notice
Last Updated: 05/05/2019
If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
1. What Does AasPass Do?
AasPass enables consumers to find, book and attend a wide range of fitness, recreational and wellness classes, services or products offered and operated by fitness centres, gyms, trainers, venues or other third parties through our platform. AasPass, is headquartered in India and primarily operating out of Mumbai.
2. What Personal Information Does AasPass Collect?
We collect or receive personal information in a few different ways via the Site. Often, you choose what information to provide, but sometimes we require certain information in order for you to use, and for us to provide you with, the Site and the experiences you reserve or access through the Site.
Data You Provide To Us. There are a variety of different ways you may provide data to us, such as:
Account Creation. To create an account, you need to provide data including information such as your name, email address, phone number and a password. If you make a purchase or sign up for a subscription, you will need to provide payment and billing information.
Profile. To complete your profile, you may provide other information, such as a photo or birthdate.
Posting and Uploading. We collect personal information from you when you provide, post or upload it to our Site, such as when you respond to a survey or provide a class rating or review.
Third Party Data. You may not provide information to us about someone else unless you have obtained the prior consent of the other person for us to receive and use their information, such as for emergency contact or referral purposes.
You should ensure that all Personal Information provided to us is complete, accurate, true and correct. Failure on your part to do so may result in inability to provide you with the products and services you have requested, or delays in providing you with products and services you have requested, or processing your applications.
Data Collected Automatically Through Your Use of the Site.
We log usage data when you visit or otherwise use our Site, such as when you view or click on content or ads (on or off our Site), perform a search, browse, schedule a reservation and install or update one of our mobile apps. Specifically, the information we collect automatically may include information like internet protocol (“IP”) address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked.
We may also collect precise geolocation data pertaining to your mobile device, if you have consented to providing this to us through your device settings. We may use this information to provide, promote, and improve our services (for example, by showing you classes that are close to your location) and for related reasons, such as fraud prevention and security purposes. Please note that if you do not consent to providing your geolocation data, certain features of the mobile application may not work.
The information we collect automatically enables us to better understand the visitors who come to our Site, where they come from, and what content on our Site is of interest to them. This enables us to improve the quality and relevance of our Site to our visitors.
Cookies, Web Beacons and Other Similar Technologies.
Data From Others.
From time to time, we may receive personal information about you from third party sources to assist us in providing, evaluating and improving our Site and offerings, but only where these third parties represented that you gave your consent either or are otherwise legally permitted or required to disclose your personal information to us. For example, fitness centre partners may provide information to us in connection with a reservation you make or a class that you take, for example if there is an issue with your reservation. We may also collect information from third-party services like Facebook if you use one of these services to log into or integrate with our Site. This information may include your name, email address, gender, city, and state or your friends or contacts on such sites. Logging in through these third-party services may allow you to interact with other users that maintain accounts through those services. Further, if you choose to integrate your AasPass account with your iOS HealthKit or similar application, we may receive certain sensitive personal information such as heart rate and calorie information to help track your activity, personalize your experience and improve our service.
3. What Does AasPass Do with the Personal Information it Collects?
AasPass uses personal information it receives for several purposes:
Site: To operate and maintain our Site and the products and services offered through our Site. For example, we use personal information to fulfill your reservation and purchase requests, including processing payments, and to customize your experience on our Site, such as by tailoring the content or experiences we show you.
Communication: Subject to applicable law, to contact you through email, phone (including calls and/or texts), postal mail, notices posted on our websites or apps, and other ways. We will send you messages about the availability of our Site, security, customer service, or other service-related issues. We also send messages about the Site, updates, reminders, and promotional messages in accordance with your communication preferences. You may change your communication preferences at any time. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.
Customer Support: In connection with customer service inquiries and matters, such as to investigate, respond to and resolve complaints and service issues.
Marketing: For marketing purposes, such as to develop our marketing strategy and offer contests, sweepstakes, or other promotions and to fulfill any related awards or discounts;
Research and Development: For research, analytical, recordkeeping, and reporting purposes; to develop and test new products, features and ideas; to learn about our customer base and Site and to evolve and improve our Site, products and services.
Other: For any other purpose identified at the point of collection or otherwise with your consent.
4. Who does AasPass Share My Personal Information With?
We may disclose your personal information to the following categories of recipients or in the following circumstances:
third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Site, payment card processors, customer support vendors, hosting vendors, scheduling providers and market research and marketing vendors), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
to any venue, fitness centre, instructor or other provider that makes available a class, activity or experience you reserve or use through our Site and their third-party providers, so that they can process the applicable reservation or activity and make available classes and services to you;
to anyone who visits our Site if you voluntarily share information about yourself in a public area on our Site, such as a public profile or class ratings. You should be aware that any content or information you choose to disclose in these areas can be read, collected and used by other users, the general public and other sites (including search engines).
to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person;
in connection with an actual or potential merger, sale, acquisition, investment, assignment, reorganization, joint venture, or transfer of all or part of AasPass’s business, assets, affiliates, including if AasPass should ever file for bankruptcy or a related proceeding, provided that we inform the relevant third party it must use your personal information only for the purposes disclosed in this Privacy Notice;
to your employer (or similar entity), if you participate in any enterprise solutions or corporate programs;
to any other person with your consent to the disclosure.
5. How does AasPass Keep My Personal Information Secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. We monitor our systems for possible vulnerabilities and attacks. However, we cannot guarantee 100% security of any information that you send us.
6. Your data protection rights
You have data protection rights including:
If you wish to access, correct, update or request withdrawal of consent for your personal information, you can do so by contacting us as explained below.
You have the right to opt-out of marketing communications we send you at any time.
8. Third Party Sites
9. Updates to this Privacy Notice
We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws. You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.
10. Where can I get further information?